Technical Expertise

We are Medsol, your trusted partner in technical support for packaging machines (thermoforming machines, tray sealer machines) and printing systems. With our expertise and dedication, we specialize in providing top-notch services to streamline your manufacturing processes and optimize productivity. As industry leaders, we understand the critical importance of reliable machinery in your operations. Whether you need assistance with troubleshooting, maintenance, or upgrades, our skilled technicians are equipped with the knowledge and tools to deliver exceptional results. We prioritize customer satisfaction and offer tailored solutions to meet your unique requirements.

Our technical team is made up of highly qualified professionals, prepared exclusively to provide technical support for packaging machines and printing systems. Medsol,  through our brands, is responsible for providing its team with regular training on new technologies in order to serve our customers in the best way.

Our main objective is to provide you with unmatched technical support, solve problems (avoiding future inconvenience to a minimum), and make sure that your equipment works at peak performance, this allows our clients to concentrate on their core business.

The following are the types of maintenance that we offer for packaging machines:

Timeframe for Preventative Maintenance

  • First Preventive Maintenance:
    • After the first 6 months of full production or 1000 hours, whichever comes first.


  • Second Preventive Maintenance:
    • After the first 12 months of full production or 2000 hours, whichever comes first.


  • Continuous Preventive Maintenance:
    • At 3500 hours and every 1500 hours thereafter until a 10,000 hours performance evaluation service is recommended.

Preventative Maintenance Activities

  • Check points by zone on your equipment.
  • Analyze and evaluate any damage or work out parts of each zone, such as traction, forming, sealing, cutting, etc.
  • Check the pressure in each zone.
  • Lubricate all lubrication points.
  • Adjust and align the mechanism in case it’s needed.
  • Check and remove condensation from the main inlet air filter.
  • Check the condition of the chains. Clean chambers.
  • Check the encoder belt.
  • Check the tension on the chains.
  • Check each joint of the chain link.
  • Check and adjust sprockets in case they’re needed.
  • Check the wear on the chain guides on the machine.
  • Lubricate all lubrication points of traction.
  • Check Motor of conveyor belt and General.
  • Check the encoder belt.
  • Check the forming plugs and pre-heating plates conditions.
  • Check the electrical connections.
  • Check the spaghetti-silicon gasket.
  • Check the lifting mechanism.
  • Cleaned and lubricated.
  • Check the pressure of forming.
  • Check the vacuum hoses.
  • Check the vacuum valves and ventilation.
  • Check the o-rings.
  • Check the sealing plate’s condition.
  • Check the electrical connections.
  • Check the seal gasket.
  • Check the lifting mechanism.
  • Cleaned and lubricated.
  • Check the pressure of the seal.
  • Check the vacuum hoses.
  • Check the o-rings.
  • Checking wear on the longitudinal cutting blades.
  • Checking wear on the transversal cutting blades.
  • Check the complete system and adjust it if needed.
  • Cleaning and lubrication of lubrication points.
  • Check the functioning of the vacuum pump. Change the oil and filter if needed.
  • Check the function of the water chiller.
  • Check conveyors.
  • Check the general function of the FFS machine.
Plate with perfect teflon work -Medsol Colimatic


Medsol’s technical support for packaging machines includes the following specialized services:



  • Teflon coating on heating and sealing plates
  • Stripping off any original teflon coating and applying a fresh coating.
  • Additional services, like stripping, welding, machining, and teflon coating, may be required.



  • Repair of damaged seal die and plate configurations.
  • Comprehensive assessment of component conditions.
  • Restoration of functionality through repairs, realignment, and part replacement.
  • A teflon coating is applied at the end of the service to enhance performance.


Medsol understands the critical role of these services in maintaining reliable and efficient packaging machines. Our skilled technicians specialize in applying fresh teflon coating to heating and sealing plates, with the option of additional services like stripping, welding, and machining as needed. The teflon coating reduces friction, prevents adhesion, and ensures smooth operation of the plates.

In addition, our seal plate and die repair service focuses on restoring damaged configurations. Our technicians assess the condition of the components, perform necessary repairs such as fixing cracks or replacing worn-out parts, and realign the configuration for proper sealing. At the end of the service, a teflon coating is applied to enhance performance and extend the lifespan of the seal plates and dies, minimizing the risk of leaks and inefficiencies.

Medsol is committed to delivering reliable and efficient solutions to optimize packaging machine performance. With our specialized teflon coating and seal plate and die repair services, we aim to minimize downtime, increase productivity, and ensure high-quality packaging outputs.